About

Member Stories

At UFCU, you’re a partner, not an account number. But don’t just take it from us — hear it straight from UFCU Members.
  • Finding Creativity, Balance, and Life’s Treasures

    Patty K has a career, her art, and a new granddaughter. How does she balance it all? Not by sleeping late! Patty plans to work well into her later years to meet her financial goals, and she’s optimistic. A new Rav4, financial counseling, and Online Banking is how she’ll get there.

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  • UFCU Means Trust

    Ginger W found UFCU when she was looking for an auto loan. She joined to take advantage of low rates, but has stayed because of the relationships. She especially appreciates the education, the trust, and the connections that come with UFCU membership.

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  • Building Community and Finding Success

    Jessie B believes in giving back to her community. She runs a printing, embroidery, and design business in Galveston. Jessie has also created a small business group that gets together weekly to discuss how they can help each other grow. She’s helping to build her community.  

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  • For me, UFCU is about excellence. They’re easy and accessible.

    My UFCU loan has opened many doors for me. A $14,000 loan got me more than just a truck. It helped me with school, work, and new jobs. Thanks to UFCU, I’m more relaxed and even more involved in school and work now.

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  • People Helping People

    Mark D prioritizes flexibility and compassion for others. An entrepreneur with his own antique store, Mark believes it all comes down to people helping people.

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  • Beyond the Call of Duty

    Mary has been a professor at The University of Texas at Austin™ for 30 years. When she first started, she asked her colleagues where they banked, and most of them responded with UFCU. It was just so convenient. So she opened an account, and has been banking here ever since.

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  • Straightforward, No-Nonsense Banking

    Jesse P appreciates UFCU’s modern conveniences, like digital services and the Mobile Banking app. And he relies on UFCU staff to help him handle everyday issues.

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  • A Mom-and-Pop Shop, on a Larger Scale

    Michael and Elizabeth joined UFCU in 1965, when they came to The University of Texas at Austin™. Now Members for more than 50 years, they’ve grown from young UT students to seasoned credit union Members, and they’ve witnessed the growth of their credit union too.

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  • Removing Barriers to Education

    UFCU wants a higher-education degree to be within reach—literally. Getting to class can be a real-life challenge for many students like Benny G. Thanks to an auto-loan refinance through UFCU, he cut his loan payment by more than $100 per month and reduced his loan term by two years! With reliable transportation, Benny found more opportunities at school and work. With more money at his disposal, he can save, plan, and take control of his future.

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  • Membership and Retirement Made Easy

    Barry H has been a UFCU Member for more than 30 years, and he doesn’t plan on changing. Now retired from the University of Texas at Austin™, Barry enjoys photography and the ease of retirement.

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  • Partners Through Every Life Moment

    Ariana F has partnered with UFCU through all her big life moments. Together with UFCU, she has financed three cars, benefitted from a flexible credit program, started using digital services, and is now saving for her kids’ future.

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  • Staying Connected

    Genest L first started hearing about the difference between traditional banks and credit unions in 2008. She decided then to move away from her “big bank” and go with a credit union. She loves that she went local, and has been with UFCU ever since.

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  • UFCU has always been there for our family

    Whether it be a mortgage or an auto loan, the personal service and great rates we received have definitely earned our loyalty.

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  • Poetry and Inspiration

    Jeffery H likes to write poems about the things that affect him, and he says being a Member of his first ever credit union affects him. Inspired, he wrote a poem about UFCU, and we’re proud to share what he has to say about us.

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  • Pushing Past Obstacles for Home Ownership

    Patrick and his wife were relocating from California with a home under escrow, and only three weeks to move to Texas. They were working with another lender to buy a home in the Austin area, but there were multiple issues with the underwriting process. That’s when they turned to UFCU.

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  • University Federal Credit Union takes care of you to the penny

    During and after the 2008 financial crash, UFCU has been the most effective, dynamic, and relentlessly helpful to me and my business.

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  • At UFCU, It’s All About You

    UFCU is the finest example I’ve ever encountered of what a credit union should be. I can’t imagine us doing our banking anywhere else.

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  • Exploring Options Together

    Rachel S has been a Member of UFCU since she graduated from high school in 2005. She has taken advantage of many services, including her first checking account, credit card, car loan, and line of credit. When she got married, she expanded her membership with UFCU by opening a joint account. Now that they have a daughter, they’re excited to start exploring more options for their future with UFCU.

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  • Long-Lived Member and Community Service

    Cady C joined UFCU when she first arrived in Austin in the late 70s and has been a Member ever since. Her children’s first savings accounts and, much later, first car loans were with UFCU. Cady says she joined for the service and ultimately sticks around because she’s proud of what her financial institution does for the community.

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  • Regaining Control

    Justin C opened his first account with UFCU when he was 12 years old, and has been with UFCU ever since. Over the years, he’s learned a lot about managing his finances and has even conquered identity theft.  

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