Member Stories

Mortgage Services

At UFCU, you’re a partner, not an account number. But don’t just take it from us — hear it straight from UFCU Members.

  • Building on Equity

    Committing to excellent financial health can really pay off in the long run. Ada M has done well for herself and her family by investing in her home and maintaining her good credit history.

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  • Making Home Ownership Happen

    When Bartosz and Kamila S came to Galveston from Poland more than 10 years ago, a friend took them to UFCU. Since then, they’ve partnered with UFCU to purchase their first car and their first home. New to the country as well as the ins and outs of home-buying, UFCU helped them make it happen.

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  • Respect and Security — Every Time

    Both veterans of the US Air Force, Joseph and Kamille were among our first Members to close on a UFCU VA home loan. With help from Mortgage Loan Officer Armando G, they’ve settled into a great house and now spend as much time as possible outdoors and unplugged, target shooting, hiking, or kayaking on the river as a family.

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  • Playing and Winning in His Community

    Jonathan G is many things: a college grad, a CPA, an entrepreneur. He’s the Assistant Director of student accounts at St Edward’s University and a long-time Member of UFCU. But most of all, Jonathan’s a gamer. He loves board games, community, and the results when those two things come together.

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  • Staying Connected

    Genest L first started hearing about the difference between traditional banks and credit unions in 2008. She decided then to move away from her “big bank” and go with a credit union. She loves that she went local, and has been with UFCU ever since.

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  • Pushing Past Obstacles for Home Ownership

    Patrick and his wife were relocating from California with a home under escrow, and only three weeks to move to Texas. They were working with another lender to buy a home in the Austin area, but there were multiple issues with the underwriting process. That’s when they turned to UFCU.

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  • Making Things Easy

    Dr Amin A lived in California for years, and then relocated to Austin. In spite of a fast-moving search for a new home, he was able to get his loan approved quickly at a great rate, and even find a new place to call banking home.

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  • UFCU delivered on my home loan within 2 weeks

    I already had mortgage funding approved from another bank when I found out about UFCU’s terrific rates. Tom kept me in close communication, and UFCU worked its magic in record time, with great customer service the whole way.

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  • All About Service

    Jim B financed his dream with a home equity loan, and made a 'behind-the-house' addition to his historic cottage in Travis Heights.

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