Services for All FAQs

To help verify identities and comply with federal regulations designed to prevent financial crimes, UFCU requires anyone making an in‑branch deposit to any account to present:

• A valid, government-issued photo ID or another acceptable form of identification
• Any additional identifying information required under federal law

If you are unable to provide a valid photo ID, your in-branch deposit transaction may be denied.

If you need to make a deposit without a photo ID, consider an electronic option instead. Work with the account owner to determine what will work best. Common alternatives include ACH transfers, secure digital payment solutions (such as Apple Pay®, Google Pay™, Samsung Pay™, PayPal™, VISA®, and others), or peer‑to‑peer platforms like Zelle® and Plaid®, which UFCU supports. Learn more at UFCU.org/DigitalWallet.

UFCU team members are always available to help if you have questions or need guidance.