Employee Stories

Emmy Hill overcame cultural and language barriers she faced as a young immigrant, to become a leader in supporting a strong, diverse community. At UFCU, she found an employer equally committed to empowering Latino families and business owners in the Greater Austin community.

As a UFCU Consumer Loan Officer, Derion J has a special qualification when it comes to coaching applicants in improving their credit history: personal experience. He meets Members where they are to guide them to financial health.

Jamie C faced credit challenges during her adjustment to life after the military, and owning a home seemed like an impossible dream. She followed steps to improve her credit and is on her second home. She also assists her fellow UFCU employees obtain financial health services tailored to them.

Part-time birding enthusiast Nancy M enjoys spotting the unique details of Austin’s natural bird habitats and species. At UFCU, she turns that eye for detail to helping Members navigate the home construction process.

When Alexis R started at UFCU more than eight years ago, she was overjoyed to find that the organization walks the walk in terms of leaning in to the mission not only when it comes to UFCU Members, but also when it comes employees. 

When Yashar T joined the IT Member Systems department at UFCU in 2015, he was looking forward to the innovative and creative aspects of his new job. What he got was that and more, including life-changing relationships.

When Amber D moved to Austin and started a new career at UFCU, it was a brave choice. She didn’t know anyone in the city, but was ready for a new adventure. She’s been with the cooperative almost five years now and says she has found her work family.

James B is a Member who has found employment, passion through service, and even his wife at UFCU.

For Melissa A, who celebrated 20 years with UFCU this year, UFCU is like family. Great service, passion for helping others, and a commitment to the membership make it her ideal workplace.