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Policies & Legal

Privacy Policy

What does University Federal Credit Union do with your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Credit history and credit scores

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons UFCU chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does the credit union share? Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES NO

For our marketing purposes—
to offer our products and services to you

YES YES

For joint marketing with other financial companies

NO We don't share

For our affiliates' everyday business purposes— information about your transactions and experiences

YES NO

For our affiliates' everyday business purposes—
information about your creditworthiness

YES YES

For affiliates to market to you

YES YES

For non-affiliates to market to you

YES YES
To limit our sharing
  • Call Member Services at (512) 467-8080 in Austin, (409) 797-3300 in Galveston, or US Toll-free at (800) 252-8311
  • Complete the form at the bottom of this page

Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we discontinue sharing your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call Member Services at (512) 467-8080 in Austin, (409) 797-3300 in Galveston, US Toll-free at (800) 252-8311.

What we do

How does University Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does University Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • use your credit or debit card or pay your bills
  • make deposits to or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or others.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include financial companies such as UFCU Financial Services, LLC doing business as UFCU Insurance Services, a wholly-owned affiliate of University Federal Credit Union.
Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non-affiliates we share with can include insurance companies.
Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • University Federal Credit Union doesn't jointly market.

UFCU Privacy Policy Form

You may elect to stop all marketing from UFCU, its affiliated and nonaffiliated companies by completing this form. If you have previously notified us of your election, no further action is required.

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