A Family Legacy Begins at UFCU
She first learned about UFCU at her job at UT Austin. When she first started, she spoke with Personal Financial Representatives at UFCU, and they were always able to help with her financial problems providing excellent Member service.
Inspired by her positive experience, she shared the story with her children, extended family, and friends to encourage them to join. That first introduction sparked a generational connection. Today, Maria’s entire family is managing their finances at UFCU.
“I motivated my children, my family to join the [credit union]… I even gifted them a little bit of money so they could open an account. I wouldn’t change it because [UFCU] always helped resolve my needs. They have been with UFCU for 20 years now.”
Decades of Trust and Financial Support
From resolving car issues to securing affordable auto loans, UFCU has consistently shown up for Maria with compassion and clarity. When it comes to financial decisions, Maria knows where to turn. After comparing loans with other banks, she has stuck with UFCU because they always provide great loans and low interest rates.
“They’ve always helped me when I’ve had an issue with my cars. They’ve never denied me. They’ve always supported me. So, I don’t need another bank. I go straight to [UFCU] where they give me a very good loan. A good interest rate too.”
Language and Cultural Connection
Maria appreciates UFCU’s commitment to the community they serve. Being able to speak with staff in her language and still receive the same exceptional service has made her feel heard. With the recent addition of the UFCU Spanish site, she feels more seen than ever.
“They speak my language. They explain everything great. I feel comfortable. To the Hispanic community, I recommend this [credit union]. They have what banks don’t — a personal banking experience. I am very thankful for this staff.”
For Maria, UFCU is a place where her values, language, and financial needs are respected and supported. No matter what she faces, Maria knows UFCU will always be by her side.
Discover how UFCU can support your family’s financial journey — in the language that feels like home. Browse the UFCU Spanish website at UFCU.org/es.
Members Maria E
Member since 2004
Services Everyday Banking, Auto