Member Stories

Member Service

At UFCU, you’re a partner, not an account number. But don’t just take it from us — hear it straight from UFCU Members.
  • Building a Better Planet

    Consulate W is a proud participant in the first cohort of UFCU Scholars at UT. A world traveler and a budding sustainability champion, she is doing great things.

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  • Designing the Perfect Financial Fit

    When Miranda B landed her first job at age 15, she turned to UFCU for her first checking account. College and career took her hundreds of miles away. But eventually, Miranda made her way back to Austin and turned to a UFCU Small Business Loan to launch her apparel business here.

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  • Exploring the Wonders of Central Texas

    Christopher and Leslie moved to Austin after Hurricane Katrina in 2005, and have been in Austin ever since. Christopher is an environmental scientist specializing in Central Texas cave species. He and his partner Leslie love to explore the outdoors, Central Texas cave preserves, and the Austin music scene. You might even catch Christopher playing live music with his British power pop band, The New Way.

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  • Contributing, with Gratitude and Grace

    Katherine S founded the Technical Communications program at Austin Community College® (ACC), which is still going strong today. She’s a teacher, an administrator, a published author, a world traveler, and a UFCU Member. We’re proud of Katherine’s contributions to our local community and the world over.

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  • Caring About Community

    Apollo B is a new dad who works in the banking industry. His team of UFCU representatives has helped him improve his credit and get his first auto loan, credit card, and home loan. He’s on his way to financial success.

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  • Preparation Brings Peace of Mind

    As a therapist, Aimee H works alongside doctors and physicians’ assistants to provide behavioral health services for children, adolescents, and the elderly. Between her commute and traveling to spend time with friends and family, she spends a lot of time on the road. Aimee relies on UFCU Insurance Services® for coverage and peace of mind.

     

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  • An Enduring Partnership

    Ed T is a full-time freelance writer and consultant who has worked in Austin over 20 years. He authors multiple books, articles, and blogs every year. Ed started banking with UFCU as a UT grad student in 1976. He’s relied on UFCU as his financial partner ever since to help manage his cash flow and care for his family.

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  • UFCU Means Trust

    Ginger W found UFCU when she was looking for an auto loan. She joined to take advantage of low rates, but has stayed because of the relationships. She especially appreciates the education, the trust, and the connections that come with UFCU membership.

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  • For me, UFCU is about excellence. They’re easy and accessible.

    My UFCU loan has opened many doors for me. A $14,000 loan got me more than just a truck. It helped me with school, work, and new jobs. Thanks to UFCU, I’m more relaxed and even more involved in school and work now.

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  • People Helping People

    Mark D prioritizes flexibility and compassion for others. An entrepreneur with his own antique store, Mark believes it all comes down to people helping people.

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  • Straightforward, No-Nonsense Banking

    Jesse P appreciates UFCU’s modern conveniences, like digital services and the Mobile Banking app. And he relies on UFCU staff to help him handle everyday issues.

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  • A Mom-and-Pop Shop, on a Larger Scale

    Michael and Elizabeth joined UFCU in 1965, when they came to The University of Texas at Austin™. Now Members for more than 50 years, they’ve grown from young UT students to seasoned credit union Members, and they’ve witnessed the growth of their credit union too.

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  • Membership and Retirement Made Easy

    Barry H has been a UFCU Member for more than 30 years, and he doesn’t plan on changing. Now retired from the University of Texas at Austin™, Barry enjoys photography and the ease of retirement.

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  • Partners Through Every Life Moment

    Ariana F has partnered with UFCU through all her big life moments. Together with UFCU, she has financed three cars, benefitted from a flexible credit program, started using digital services, and is now saving for her kids’ future.

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  • UFCU has always been there for our family.

    Whether it be a mortgage or an auto loan, the personal service and great rates we received have definitely earned our loyalty.

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  • Poetry and Inspiration

    Jeffery H likes to write poems about the things that affect him, and he says being a Member of his first ever credit union affects him. Inspired, he wrote a poem about UFCU, and we’re proud to share what he has to say about us.

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  • At UFCU, It’s All About You

    UFCU is the finest example I’ve ever encountered of what a credit union should be. I can’t imagine us doing our banking anywhere else.

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  • Exploring Options Together

    Rachel S has been a Member of UFCU since she graduated from high school in 2005. She has taken advantage of many services, including her first checking account, credit card, car loan, and line of credit. When she got married, she expanded her membership with UFCU by opening a joint account. Now that they have a daughter, they’re excited to start exploring more options for their future with UFCU.

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  • Appreciation for Banking Locally

    David G has a love for Austin and the advantages of banking locally. He left the city for a while and tried Houston and Dallas, but loved UFCU so much, he refused to bank elsewhere. Back where he belongs, David is grateful that UFCU has been around to take part in his bigger life moments.

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  • Long-Lived Member and Community Service

    Cady C joined UFCU when she first arrived in Austin in the late 70s and has been a Member ever since. Her children’s first savings accounts and, much later, first car loans were with UFCU. Cady says she joined for the service and ultimately sticks around because she’s proud of what her financial institution does for the community.

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