It's like I have a personal banker with me in my purse at all times.
I’ve had my own business since February of 2014. That’s when I joined University Federal Credit Union. UFCU handles my business accounts, my personal account, my auto loans, and credit cards. Everything. I originally joined at the recommendation of the Galveston Chamber of Commerce. I opened an account with just $5. Then I got a business credit card, borrowed money to buy a business vehicle, and it was off from there!
My business keeps me very busy. I check my account online every morning on my phone or my computer. It’s easy to stay on top of my balances and my deposits. I’m monitoring all that while I’m on the run. I don't have to worry about my employees telling me when a deposit has cleared. It's all right there on my computer.
The process for taking out an auto loan for my business was so easy. In fact, it was all done by phone and email. At that point, I'd never even walked into the credit union yet! I just contacted Erin at my location, told her what I needed, and the next thing I knew, the funds were deposited into my account.
The process of getting a credit card was the same. I’ve gotten so many things that I needed for the business quickly and easily. And now we've grown into a bigger location. Today we can offer all the services of a large printing company right here on the island. We have some 59-inch vinyl machines for lamination, printing, and cutting. We can do large signs and wrap vehicles. Or we can do small banners, flyers, business cards, and things like that for the community.
UFCU is awesome. The representatives at my location are so helpful. I can reach out to them by phone or email. When I need anything, if I have a question on my account, I just let UFCU know and they look into it. It's like I have a personal banker in my purse at all times. There’s Freda and Jill, and Erin. They're more than my financial advisors. They’re my community, my friends. There's a comfort level in knowing all I have to do is contact UFCU about any business issue and it will be taken care of that day. My reps are amazing. Erin's my go-to. I have her on speed-dial.
It’s important to be a part of your community. I’ve been the facilitator for the Galveston Network Alliance since 2000. I've created a small business group and we get together every week. We talk about we can help each other grow. And representatives from UFCU participate every week too. They share what they have to offer and let people know that you don't have to meet a certain criteria to be a Member. They just want to be a part of our community and to help others.
They’ve certainly helped me. One day I’ll look up and I'll have my successful business; I’ll hopefully have a large investment to prove I’ve made this company grow with the help of University Federal Credit Union.
Member Jessie B
Member Since 2011
Services Business Checking, Auto Loan
Representatives Freda D & Erin M