New Banking Experience


Your New Online Banking and Mobile App Are Here

The wait is over for your new digital banking services. These services will make your banking experience more convenient and easier than ever before.

Here are just a few of the features in your new Online Banking and Mobile app:

  • Universal Login: One password for Online and Mobile Banking across all your devices.
  • Card Management: Activate your card, change your pin, and more—all online.
  • Money Movement: Deposit multiple checks at once and send money to friends and family—including at other financial institutions.
  • Same Great Service and Access to Cash: We have not changed a thing when it comes to our commitment to traditional banking services and principles. UFCU is not transitioning to cryptocurrency; our services are being updated simply to serve you better.

Enroll Now

Get support with our how-to video.

Stay tuned to this page for the latest news and updates.

Got Bill Pay questions? Read the FAQs

What to Know About Payment Services

Most Members’ Bill Pay and account-to-account transfer information has been migrated to the new digital experience.

  • When should I schedule my payments? When selecting dates for bill payments in the new experience, you must designate a delivery date. This is the date you want your payment to arrive to the biller. (The previous system prompted you to select a withdrawal date, prompting Members to allow for more time. This is no longer necessary.) Now, electronic payments typically require only 1-2 business days, and paper checks require no more than 5-7 business days.

  • Can I get help setting up Bill Pay? Watch this tutorial video to learn more about setting up your billers and scheduling payments.

  • Where can I find my Bill Pay and transfer information?
    • If you are a primary account holder, you’ll find most of your Bill Pay and account-to-account transfer information waiting for you in the new digital experience!
    • If you are a secondary account holder, your Bill Pay and account-to-account transfer information will be migrated to your primary account holder’s new digital experience, but we’ll let you know which payees were migrated. We recommend you communicate with your primary account holder before you schedule any future payments.
    • If you have multiple accounts that take advantage of Bill Pay or account-to-account transfers, we have migrated the information from your oldest account. We’ll be sure to let you know which payees are migrated, so you’ll be able to take clear action on scheduling future payments.

Note: Bill Pay and account-to-account transfers are no longer available within the legacy Online Banking and previous Mobile Banking app. To view your payment information, you must Enroll Now.

An Alert About Alerts

This feature has not yet been activated in the new digital experience. We are working hard to implement it for you and will let you know as soon as it’s available.

In the meantime, please consider making note of your current list of alerts. It’s quick and easy to take a screenshot for reference.

  1. Log in to Online Banking and select My Accounts » Alerts.
  2. Select My Alerts.
  3. Take a picture or screenshot of your list that you can reference when you are ready to set up alerts in the new experience.

Ready for the New Experience?

LandingPage-inset-250x250Have you received your invitation via email? A valid email address is required to enroll. Please take one of the following steps to ensure we have your current email address as soon as possible:

  • Log in to Online Banking and choose Profile » Change Contact Info.
  • Visit any branch and let them know you’d like to change your email address.
  • Complete a change of address form and email it to [email protected].
  • Contact us and a Member Service Representative will update your information for you.