Photos, Videos, Events, Promotions & Jobs
Events, Promotions, Jobs & Articles
Company Info, Services & Connections
Video, Tutorial, Demos & Seminars
Photos and Short Videos
Need support setting up Bill Pay? Watch this how-to video to learn more.
+ Expand All
• Bill Pay is a way to pay businesses directly from your account without using a card or check. Instead, you access Online Banking or the UFCU Mobile app on your device and authorize a payment to a biller. UFCU sends your payment electronically when possible or via a paper check through the mail. Payments can be sent as soon as possible or can be scheduled. They can be one-time payments or recurring.
There is no fee. Bill Pay is free for Members with a UFCU checking account.
UFCU checking accounts are eligible.
Yes. Both owners can make payments, and there is a record of which user made which payments. The users cannot see each other’s payments.
No. Bill Pay is accessed from within Digital Banking.
You must enroll in the new Online Banking to access Bill Pay. You also must have a checking account.
A payee or biller is any company or individual to whom you make payments. Select Move Money » Pay a Bill, search for a biller in the top search bar, and select Pay.
You can pay any biller with a United States address. Do not rely on Bill Pay to pay tax entities, collection agencies, or court-ordered payments.
Select Move Money » Pay a Bill » Pay. Select + at the top and follow the instructions.
Need support? Watch thes how-to video at the top of the page to learn more.
Select Pay a Bill to view the payment method (electronic or check) for each biller. The system first determines if the biller is able to receive electronic payments. If not, the biller receives a check in the mail.
No. Billers receive your account number and information along with your payment so they can credit your account correctly.
Select Move Money » Pay a Bill. Search for the biller in the top search bar then select Pay. Select the biller name and then the trash can icon at the top right. Confirm the deletion. Any scheduled payments to this biller are also deleted.
Select Move Money » Pay a Bill. Search for the biller in the top search bar then select Pay. Select the biller name to access the Biller Detail page, which you can edit.
Provide proof of payment to the biller. Select Pay a Bill » History and find the payment. Select Proof of Payment. If the biller insists that a payment by check has not arrived, you can initiate a stop payment.
Only bill payments issued by check are eligible for a stop-payment request. Complete these steps to request a stop payment and refund:
Your stop-payment request will be submitted for additional processing. After submission, stop-payment requests are processed within one business day, and refunds are issued within three business days. A $30 stop-payment fee applies to all stop-payment requests.
No. An electronic payment cannot be stopped after the payment date. You can edit and/or delete a pending electronic payment before the payment date only if the payment displays as pending.
If you send a payment by mistake, you must contact the merchant directly to request a refund.
For electronic payments, funds are withdrawn from your account after UFCU’s cutoff time on the send date. For payments by check, funds are withdrawn when the biller cashes the check.
Bill payments are processed at approximately 4 PM Monday–Friday, excluding credit union holidays. Changes or deletions can be made before funds are withdrawn from your account, but new payment requests will not be processed until the next business day.
Use the coupon or statement to complete the biller and payment information when you first set up your biller. All the information the biller needs is included with your electronic or check payment. You can shred the statement or keep it for your records.
Yes. The minimum payment amount is $0.01 (one cent). The maximum payment amount per biller, per day is $25,000 up to the funds available in your account at the time of payment.
Allow three business days for electronic payments and seven business days for check payments. UFCU does not process payments on weekends or on federal bank holidays. Be aware that billers may not immediately credit payments when they receive them.
Yes. Select Pay a Bill » History to see the most recent 90 days of your Bill Pay history.
Yes. You can transfer funds to and from your accounts at other financial institutions through UFCU Online Banking or the UFCU Mobile app. Select Move Money » Transfer To/From External Accounts. You will need to know the other institution's routing number along with your account number or login credentials.
If the financial institution you add uses electronic verification, setup can be completed immediately:
If the financial institution you add does not use electronic verification, you must use the manual verification process. This can take one or two business days. To verify your account manually:
Requests and transfers are processed Sundays through Thursdays at 5 PM (excluding federal bank holidays).
Yes.You can use your UFCU account or your credit or debit card to fund PayPal, Google Pay, Venmo, Cash App, and Apple Cash. Note that Zelle® is not supported.
It’s a service that Members can use to transfer funds from UFCU to anyone who has an email address or phone number.
No. Anyone with a cell phone number or email address can receive a Send Money to Someone payment.
No. A link is sent to their smart phone or email explaining that you have sent them funds. The recipient then has options about how to receive the funds. For example, for a .75 fee, the funds can be placed on a debit card number that the recipient specifies.
Payments can be set up as one-time, one-time future-dated, or recurring.
UFCU does not charge to send funds.
If after seven days the recipient does not claim the funds, the transaction is canceled. At that point, your account never gets debited.
The recipient must contact you for that information. UFCU does not have access to answers that you created.
To get proof of payment, select Send Money to Someone » History then select the transaction. Select Print for a PDF or Export for a .csv file.
Both you and recipient are notified when the payment is sent and when it is delivered. Senders are notified whenever a payment is created, changed, or updated.
Both you and the recipient are notified when the payment link has expired. If the recipient does not claim your payment, the payment is canceled, and you must set up the payment again.
This is a service that gives the recipient of a Send Money to Someone transaction the option to provide the number of a debit card to receive the deposit. The recipient is charged a $0.75 fee per transaction.
Was this article helpful?
Thank you for your feedback.
Share this article: