File a Claim

Contact your insurance company’s customer service or claims department directly.

UFCU Insurance Services^® is there to assist you. They are available to answer your questions. If you have questions before you file a claim, please call (800) 223-4197. When you're ready, please follow these steps to file a claim:

Contact the claims department for your carrier and report the damage.
Take pictures and/or video the damage.
Don’t throw anything away unless your adjuster advises you to do so.
Make temporary repairs to prevent more damage.

Allstate
Customer Service and Claims: (877) 597-0570

ASI
Customer Service: (866) 274-8765
Claims: (899) 966-6935
Flood Claims: (866) 511-0793

Assurant / American Bankers
Flood Claims: (800) 654-4895 or [email protected]

Bristol West
Claims: (800) 274-7865

Chubb
Customer Service: (800) 248-2275
Claims: (800) 252-4670

Cypress
Claims: (877) 560-5224

Encompass
Customer Service: (877) 409-4799
Claims: (800) 588-7400

Foremost
Customer Service: (800) 237-2060
Auto Claims: (800) 274-7865
Non-Auto Claims: (800) 527-3907

Hallmark
Claims: (800) 486-4255

Hartford
Customer Service: (800) 624-5578
Claims: (800) 236-0398

Kemper
Customer Service: (800) 327-1500
Claims: (888) 252-2799

Lemonade
Claims: (844) 733-8666

Mercury
Claims: (877) 707-7987

MetLife
Claims: (800) 854-6011

National General
Claims: (800) 468-3466

Nationwide
Claims: (800) 421-3535

Progressive
Customer Service: (877) 776-2436
Claims: (800) 274-4499

Republic
Claims: (800) 344-2275

Safeco
Customer Service:(877) 566-6001
Claims: (800) 332-3226

Safepoint
Claims: (855) 252-4615

Texas Fair Plan
Claims: (800) 979-6440

Texas Windstorm Insurance Association
Claims: (800) 788-8247
Additional claim numbers:
English: (877) 281-1431
Spanish: (866) 443-3144

Travelers
Customer Service: (877) 872-8737
Claims: (800) 252-4633
Flood: (800) 356-6670

UPC
Claims: (888) 256-3378

Wellington
Claims: (800) 880-0474