Member Stories

UFCU delivered on my home loan within 2 weeks

I already had mortgage funding approved from another bank when I found out about UFCU’s terrific rates. Tom kept me in close communication, and UFCU worked its magic in record time, with great customer service the whole way.

I heard about UFCU from the buyer of the home I was selling. Even though it was only a week from closing, and I was already approved for mortgage funding from another bank, I called UFCU to get more information. My representative, Tom, kept in close communication with me, and UFCU gave me a considerably lower rate and closed my loan within 2 weeks. I’m in a service-related field, so I believe it’s all about the customer, and I get the same level of service from UFCU no matter what, from the mortgage folks to the people at my local branch. UFCU representatives are great at doing what they say they’re going to do. 

Member Keith G
Member Since 2013
Services Checking, Savings, Mortgage
Representative Tom C

The testimonials provided on this video are from actual Members of UFCU. Their experiences and opinions are their own and may not reflect the typical experience of all members. Individual results may vary based on various factors, including personal financial situations and creditworthiness. UFCU does not guarantee specific outcomes or benefits based on member testimonials. For more information about our services and terms, contact us or visit UFCU.org.