Multi-Factor Authentication FAQ
Do I always need an MFA passcode every time I log in?
For your convenience, you can skip the one-time passcode by registering your current device-browser combination as a “trusted browser.” To register your browser: start the login process; provide your MFA passcode and click Submit; then select Yes to trust the browser before continuing. For the next 30 days, you will not be prompted for the MFA passcode when you log in on that device-browser combination.
If you prefer that your browser continue to require the password, select No when asked to trust the browser. If you want to remove a browser you already trusted, log into Online Banking and navigate to Profile Settings > My Profile. Open the Trusted Browsers tab, which lists all the browsers you have registered. Click Remove for any browser you don’t use anymore.