What are the password requirements for online account access?

  • Must be 8-40 characters long
  • Must have at least 2 letters including at least 1 upper-case and 1 lower-case letter
  • Must have at least 1 number
  • Must not be the same as your last 3 passwords
  • Special characters allowed: ! # % ^ & * ( ) + = { } [ ] \ / , ; ? . @ $ _
  • Your password is case-sensitive. For example, 'Z' is not the same as 'z'
  • Must not contain 'password', other easy-to-guess words, or your first or last name
  • Must not contain your personal data, such as your Social Security Number, account number, name, or date of birth
  • Must not contain consecutive or repetitive characters, such as '1234' or 'aaa'