Digital Banking FAQ
Can I lock my credit and debit cards when I’m not using them, and unlock them myself when I’m ready to use one?
Yes! Within the Mobile app, select Cards in the bottom toolbar. Slide to select from among the cards registered to you and lock or unlock each with the toggle. This feature is available to UFCU Mobile app users with an active UFCU debit or credit card.
We encourage anyone whose card is lost or stolen to block the card immediately to reduce the chance of a fraudulent transaction.
IMPORTANT: Locking your card is not a replacement for reporting the loss or theft of the card. Call us at (512) 467-8080 or (800) 252-8311 to file the report.