You lock your doors. You protect your passwords. But what about the places you can’t see — like the dark web?
At UFCU, we’re not just watching your accounts. We’re watching the places where fraud starts. Our Asset Protection team uses innovative AI and dark web surveillance to stop fraud before it hits your wallet. In fact, last year alone, we helped save several Members from major fraud losses — totaling nearly $700,000. Here’s how we do it.
Dark Web Monitoring
Using advanced tools, our team monitors the dark web for signs that your account or card information is being shared or sold. If we find something, we act fast — often before fraud even occurs. Our AI-driven system helped provide excellent fraud protection for several Members last year alone.
AI Threat Prediction and Prevention
Our systems don’t simply react — they’re trained to learn. AI is designed to detect patterns, flag suspicious activity, and stop fraud before it starts. It’s akin to having a digital bodyguard.
Instant Alerts
If something looks odd, you’ll know right away. UFCU’s fraud prevention alert system sends real-time texts or calls to confirm suspicious transactions. You can respond in seconds and stop fraud before it spreads. Be sure to enable alerts for all your UFCU accounts (Checking accounts, Savings accounts, and Money Markets) for real-time protection.
- Log into Online Banking or the Mobile app.
- Click the bell in the upper right corner; then click the gear.
- Select the account for which you want to set alerts.
- Select one or more alerts to activate for that account. You may choose to receive alerts by email, text, and notification, or any combination of those.
- Click Save.
Early Detection
Fraud isn’t just frustrating — it’s expensive. By catching threats early, we’ve helped Members avoid losses of hundreds of thousands of dollars. That’s money back in your pocket, where it belongs.
Free Resources and Education
Knowledge is power. That’s why we offer free financial education at UFCU.org/Learn. Check out articles like Self-Defense Against Scammers to sharpen your fraud-fighting skills.
We Offer Secure Product Features That Work for You
From account alerts to loan calculators, our products are designed with your security in mind.
Take Control of Your Security
Fraud is evolving, and so are we. At UFCU, we’re putting people and technology to work to protect what matters most: Our Members.
Visit the UFCU Security Center to learn more, report fraud, or explore tools to keep your finances safe.