CEO & President’s Message January 2026

Dear Members,

As we begin 2026, I want to thank you for being part of UFCU. Every day, we see what’s possible when people have access to the right financial education, guidance, and products — real progress occurs.

This year, our focus remains simple: you. Wherever you are on your financial journey, we’ll meet you where you need us, through easy-to-use digital tools, welcoming branches, and personal guidance that puts your goals first. We’ll continue to grow thoughtfully, bringing accessible and affordable solutions to more Texans, so more of our neighbors can build financial success and brighter futures.

We see the impact in stories of Members like Caleb A. Growing up in East Houston as a first-generation college student, Caleb faced financial decisions without much guidance. With UFCU’s education and support, he learned to build credit, secure affordable financing, and create stability for his future. Today, he owns a home, no longer lives paycheck to paycheck, and shares what he’s learned with others. Caleb’s journey is a testament to the power of people helping people.

As we continue into the year ahead, know that we’re here to support you, wherever you are, and to help you take your next step toward a more secure, brighter future.

Warm regards,

Michael Crowl | UFCU CEO & President
University Federal Credit Union
PO Box 9350 | Austin, TX 78766
(512) 467-8080 | f (512) 977-7851