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I’m a patient service specialist at UTMB, specializing in mental health for youth. I’ve been a UFCU Member since 2014, when I attended a UFCU seminar led by Rosalinda called “Understanding Your Credit Score." My husband and I went to speak with Rosalinda afterward, and she spent a few hours with us, reviewing our credit and our insurance policies. Even for things UFCU couldn’t help us with, Rosalinda confirmed that we had the best rates she could find and gave us great advice.
We ended up opening a checking and savings account, getting a credit card, and consolidating a personal loan with UFCU. We wanted to refinance our mortgage too, but UFCU wasn’t able to refinance homes in Galveston County at the time. Rosalinda recommended calling our current lender and told us exactly what to say, which resulted in our lender dropping our rate 5.33%. This refinance will ultimately save us over $100,000. What more can I say?
In my job, I’m never on UTMB campus, but I make a point to be there to attend UFCU seminars. They have been extremely informational, and UFCU employees are always available to answer questions privately and within the group. The customer service is unbelievable.
Member Karen C Member since 2014 Services Checking, Savings, Credit Card, Personal Loan Representative Rosalinda N & Luis G