Member Stories

All About Service

Jim B financed his dream with a home equity loan, and made a 'behind-the-house' addition to his historic cottage in Travis Heights.

Jim shows his house plans“In the midst of a rapidly changing neighborhood, UFCU helped me extend the life, vitality, and future of a 1932 historic Travis Heights federal style cottage in the form of a 'behind-the-house' addition. My mortgage loan officer led me through financing my dream with a kind, encouraging, friendly, and extremely competent flair — which I'll refer to as the 'UFCU Touch' — from the moment of my first call, then subsequent emails, and at our first face-to-face meeting at loan closing! A+ service is at the core of my more than a quarter-of-a-century of membership.”

Member Jim B
Member Since 1990
Services Home Equity Loan, Checking