UFCU makes my financial life easy

I didn’t have all my documents for my auto loan application, but Janice took care of me, told me what to get from home, and stayed with me from 3 to 6:30 on a Friday night. She was so kind and professional.

I went to refinance my car loan at the end of a long week. Despite it being late on a Friday afternoon, Janice took care of me. She patiently went over every detail of the loan, told me what I needed to get, and worked on my loan for three hours, right up to closing time. People like Janice are a big reason I bank with UFCU.

Daniel GAnother reason is how easy UFCU makes banking. Every two weeks I check my auto loan on the UFCU app on my phone and get to see the amount decrease! And at their Westlake location, I can deposit and withdraw using the in-house ATMs. There are no lines to wait in, and unlike most ATMs, I can withdraw my money in any amount: singles, fives, and tens.

Member Daniel G
Member since 2012
Services Checking, Savings, Auto Loan
Representative Janice E & Maria S


The testimonials provided on this video are from actual Members of UFCU. Their experiences and opinions are their own and may not reflect the typical experience of all members. Individual results may vary based on various factors, including personal financial situations and creditworthiness. UFCU does not guarantee specific outcomes or benefits based on member testimonials. For more information about our services and terms, contact us or visit UFCU.org.