| Transaction |
Online Banking |
Mobile Banking |
Phone Banking |
| Account Inquiries |
Yes |
Yes |
Yes |
| Account or Credit Card Fraud |
No |
No |
Yes |
| Account Transfers |
Yes |
Yes |
Yes |
| Bill Pay |
Yes |
Yes |
No |
| Block/unblock Card |
Yes |
Yes * |
No |
| Certificates (Open or Close) |
Yes |
No |
No |
| Check Orders |
Yes |
No |
No |
| Close Account |
Yes |
No |
No |
| Credit Card Cash Advance |
Yes |
Yes * |
Yes |
| Credit Card Limit Increase |
Yes |
No |
No |
| Credit Card Payments |
Yes |
Yes |
Yes |
| Deposits |
No |
Yes |
No |
| Find my Account Number |
Yes |
Yes |
No |
| Find UFCU Routing Number |
Yes |
Yes |
No |
| IRA Account Inquiries |
Yes |
Yes |
Yes |
| Loan Applications |
Yes |
No |
No |
| Loan Payments |
Yes |
Yes |
Yes |
| Loan Payments via Non-UFCU Accounts |
Yes |
Yes * |
No |
| Member Service Inquiries |
Yes |
Yes * |
No |
| Mobile Banking Password Reset |
No |
Yes |
No |
| Mortgage Application |
Yes |
No |
No |
| Mortgage Payments |
Yes |
Yes * |
Yes |
| Online Banking Password Reset |
Yes |
No |
No |
| Statement Copies |
Yes |
No |
No |
| Stop Payment (Check) |
Yes |
No |
Yes |
| Transfer Funds - My Accounts |
Yes |
Yes |
Yes |
| Transfer Funds - Other Members |
Yes |
Yes |
Yes |
| Transfer Funds - Other Institutions |
Yes |
Yes |
No |
| Travel Notes |
Yes |
Yes * |
No |
Online Banking: Enroll now to get your banking done from your home or office, 24/7.
You can reduce your lobby wait time by making an appointment ahead of time—no phone call needed. Read More
Make an appointment prior to visiting a branch lobby and reduce your lobby wait time at appointments.UFCU.org.
At appointments.UFCU.org, select from a list of transactions for which appointments are offered. These include opening accounts, applying for credit or a mortgage, and changing account ownership. If your transaction is not listed there, please visit us without an appointment.
Keep in mind:
- Appointments must be made at least 24 hours in advance of your visit.
- Your appointment cannot be guaranteed if you arrive more than 15 minutes after the start time.
- The activities of branch representatives will not be interrupted upon your arrival, and you may need to wait or reschedule if they remain unavailable.
- You can change your appointment by accessing your confirmation email from us. If you did not receive our email, please check your spam folder.
- Face masks are encouraged in UFCU branch lobbies. Please stay home if you feel unwell.
When you’ve confirmed that the branch has a drive-thru, visit the drive-thru and use any of our 24/7 ATMs that accept cash and check deposits. All of our branch location ATMs also offer multiple denominations for cash withdrawals. If you’re looking for a Drive-Thru with Teller Services, please reference the Teller Services column as well.
When you’ve confirmed that the branch has teller services, just visit the branch and we’ll be happy to help. Please be sure to bring your driver’s license or another form of ID.