24/7 Self-Service Banking by Phone

Bank without a branch — or internet connection — with free, automated Phone Services, including inquiries for balances, deposits and cleared checks, transaction histories, and more. Our dynamic phone menu means you only hear the options that are relevant to you and your accounts. Create a verification code to keep your account secure, and then call anytime.

Need to Speak with Someone?

Our friendly representatives are happy to help you by phone. Please be patient, as many Members have replaced branch visits with phone calls.

  • You can opt to have a representative call you back when it’s your turn, and you won’t lose your place in line. We promise.
  • When we must transfer your call to another representative, even in another department, we make sure they know that your identity was confirmed. We pass along your information, so you don’t have to start over or call back.
  • To save time, you can create a permanent phone verification code, then use that same code to verify your identity only once whenever you call. No more answering multiple identity-related questions from a representative.

If you want to make an appointment for an in-person visit, please check out our online scheduling tool: Make an Appointment.

Contact Member Services at (512) 467-8080 or (800) 252-8311

Create Your Phone Verification Code

Our Phone Verification System is designed to help you bypass a multi-question verification process without sacrificing security. Whether you want to speak to a representative or use our free, automated system, a personal, permanent phone verification code saves you time.

Set up your unique Phone Verification Code for faster phone services and easier access to your UFCU accounts and representatives… whenever, wherever you bank.

Create your Phone Verification Code today.

24/7 Self-Service Phone Banking

(512) 467-8080
(800) 252-8311

Download the UFCU app
UFCU Mobile Banking
For iOS & Android