All About Service

Jim B financed his dream with a home equity loan, and made a 'behind-the-house' addition to his historic cottage in Travis Heights.

Jim B financed his dream with a home equity loan, and made a 'behind-the-house' addition to his historic cottage in Travis Heights.

Jim shows his house plans“In the midst of a rapidly changing neighborhood, UFCU helped me extend the life, vitality, and future of a 1932 historic Travis Heights federal style cottage in the form of a 'behind-the-house' addition. My mortgage loan officer led me through financing my dream with a kind, encouraging, friendly, and extremely competent flair — which I'll refer to as the 'UFCU Touch' — from the moment of my first call, then subsequent emails, and at our first face-to-face meeting at loan closing! A+ service is at the core of my more than a quarter-of-a-century of membership.”

Member Jim B
Member Since 1990
Services Home Equity Loan, Checking


The testimonials provided on this video are from actual Members of UFCU. Their experiences and opinions are their own and may not reflect the typical experience of all members. Individual results may vary based on various factors, including personal financial situations and creditworthiness. UFCU does not guarantee specific outcomes or benefits based on member testimonials. For more information about our services and terms, contact us or visit UFCU.org.