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All UFCU locations will be closed Mon, Feb 18, 2019 for Presidents' Day. Read more
UFCU Members will have limited or no access to their accounts February 22–25, 2019. Read More
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You can visit this page to learn about and enroll in UFCU Online Banking.
Primary, joint, and authorized signers on credit card accounts are able to see card details in UFCU Online Banking. Authorized users of credit cards will not be able to see details related to credit card accounts within Online Banking.
When a transaction posts to your credit card account in real time, that means you can see the change posted to your account and your available credit line almost immediately.
We recommend using the one-time or recurring transfer feature to pay your UFCU credit card within Online Banking. With this payment method, your payment will post to your credit card balance almost immediately (or in real time) at the time of the transfer.
Your credit card ID is the way you can identify and reference your credit card account after the update.
Now that we offer unique card numbers for each individual cardholder, your credit card might have multiple cards associated with the account that need unique identifiers. Also, if you ever need a new card, this will allow us to issue a new card without having to change your credit card ID.
Your transaction history for each credit card ID will contain the last four digits of the card on each transaction. If you have not performed any transactions yet, you can always contact us or visit any location for help.
Yes. You may elect to receive your credit card statements or any other UFCU statements using the Statement Preference Option within UFCU Online Banking. Please note that all of your share, loan, and credit card IDs are associated with this one setting. At this time, we are unable to offer multiple delivery options.
As of the update, this service is no longer available. However, you can sign up for Account Alerts through Online Banking or VISA® Card Purchase Alerts to be notified of any transactions on your credit card.
We will continue to leverage Falcon Fraud Protection, which will immediately call the phone number on file to verify suspicious transactions.
Call (866) 928-5450 to activate your card.
We will make every effort to provide a replacement card as soon as possible. However, during the update, particularly during the week of February 18, we might be unable to issue a new card because of scheduled updates to our systems.
The new number to activate your card is (866) 928-5450. Once activated, you may select your PIN.
Yes. If you know your old PIN you can change it using our automated phone system. Call (866) 928-5450. If you do not know your old PIN, you must contact us or visit a location to change your PIN.
All points on our previous rewards program, ScoreCard, will transfer by March 30. We will notify card holders via email when your points are available to view and redeem.
Yes. Once your existing points have transferred to the new rewards program, you may redeem them. All points will transfer by March 30. You may not redeem points until they have been transferred into the new program.
For our Cash Back program, the minimum points needed for redemption is 1,000 or $10. For the Travel & Rewards card, there is no minimum, but you must meet the number of points required for the item you want to redeem.
Yes. Purchases made on your UFCU credit card will accumulate reward points during the update. These points will post shortly after the update is complete.