Letters from Leadership | July 6, 2007

We Continue To Focus on Your Convenience

Those members who live in South Austin or frequent the St. Edward’s University area will soon observe new construction on the northeast corner of Ben White Boulevard and South Congress Avenue. I am proud to announce UFCU will soon begin construction of a new branch facility on that site scheduled for completion fall, 2008. Until then, we will continue leasing two drive-thru lanes for UFCU members use from Capitol Credit Union at its Ben White location. UFCU transaction volumes there exceed 5,000 transactions per month, well above what’s appropriate for such an interim solution. Your patience is much appreciated at that location particularly during busy times of day.

UFCU also purchased a new branch site in Cedar Park at the intersection of Highway 1431 and Arrow Point Drive and will soon own another site east of Round Rock at the intersection of Highway 79 and the future A.W. Grimes Road. Other North Austin, Round Rock, and Pflugerville sites are under consideration as well. According to surveys, UFCU members regularly tell us physical convenience continues to be critically important and we’re determined to meet your expectations.

Credit unions continue collaborating locally and nationally to boost convenience offered to their members. UFCU has joined forces with many Austin and Galveston-area credit unions to cooperatively share our respective ATM networks, thereby making over 200 ATMs in Austin, San Marcos, Round Rock, Georgetown, and Galveston available to our respective members at no cost. Nationally, many credit unions, including UFCU, open their branch facilities to members of other participating credit unions. In fact, over 2,500 such national shared branch locations are available today to UFCU members. My management team is hopeful that, through cooperative actions, yet more Austin and Galveston-area credit unions will choose to make their facilities available for use by members of other credit unions, thereby greatly enhancing convenience for all. The specific locations of all Austin-Galveston shared ATMs and national shared branch facilities can be found on our website at ufcu.org.

Though much in the financial services industry regularly changes, some things will always stand firm. This continues to be your financial cooperative. You own us. We are unique in our structure, unique in our mission, and unique in how we measure success. Contact me if I can be of assistance. Thank you for your membership and business!

Warmest regards,

Tony C. Budet