Announcements | January 25, 2023

Beware of Phishing Scams

UFCU is aware of a text phishing or “smishing” campaign targeting UFCU Members and the community at large. Fraudsters are attempting to impersonate UFCU representatives in these communications. The message may indicate that a Member’s account has been frozen or ask them to validate a suspicious transaction. When a Member responds to the fraudulent text message, they may then get a call from a person who claims to be from UFCU Fraud Prevention Services.

Be suspicious of any unsolicited texts, calls, or emails – specifically those requesting personal or financial information.

UFCU will never contact you to ask for your online banking credentials. If you receive a text from a number you are not familiar with, do not click any links or respond but instead email the information to fraud@ufcu.org. If you are concerned that you may have provided personal information to a fraudster, please call us immediately at (512) 467-8080, or visit your nearest UFCU branch during normal business hours.

To learn more about how you can protect yourself from these types of bad actors, read Five Tips to Evade Fraudsters.