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UFCU is aware of a text phishing or “smishing” campaign targeting UFCU Members and the community at large. Fraudsters are attempting to impersonate UFCU representatives in these communications. The message may indicate that a Member’s account has been frozen or ask them to validate a suspicious transaction. When a Member responds to the fraudulent text message, they may then get a call from a person who claims to be from UFCU Fraud Prevention Services.
Be suspicious of any unsolicited texts, calls, or emails – specifically those requesting personal or financial information.
UFCU will never contact you to ask for your online banking credentials. If you receive a text from a number you are not familiar with, do not click any links or respond but instead email the information to email@example.com. If you are concerned that you may have provided personal information to a fraudster, please call us immediately at (512) 467-8080, or visit your nearest UFCU branch during normal business hours.
To learn more about how you can protect yourself from these types of bad actors, read Five Tips to Evade Fraudsters.