About

Member Stories

Straightforward, No-Nonsense Banking

Jesse P appreciates UFCU’s modern conveniences, like digital services and the Mobile Banking app. And he relies on UFCU staff to help him handle everyday issues.

“Personally, I like UFCU because they’re really interested in my financial future. Functionally, I like that there's a really awesome staff that handles all my issues. I originally heard about UFCU from my mother, who has had an account for years. I was 17 and needed a bank account, so I started off with a teen checking account and then got my first job. Now, I've graduated from college and am working. I've gone from teen checking to regular checking to Plus checking with some money market savings. I got my first credit card through UFCU, and I've slowly built up my financial portfolio. UFCU has given me amazing security, modern convenience, and a leg up as I began my career.

Jesse browses in the library I’m on the IT Communication team at St Edward’s University. We keep the campus community informed about what's happening with their digital technology and put on various events. It's a really varied and nuanced job that I've had a lot of fun with, and so I know a little bit about security through technology, which makes protection a priority. Someone actually nabbed my debit card once, but UFCU called me immediately. I had to get a new card and it was handled in about 8 minutes, start-to-finish. This speaks to the quality of the financial security UFCU offers. (And no one is taking my money!)

Now that I’m more established, I can start thinking about tomorrow. I'm looking to buy an electric car, and I hope to buy a house. UFCU has been the only institution I've actively put money into, and I see no reason to change that.

I appreciate UFCU’s modern conveniences, like the Mobile Banking app that I use daily. It has a very straightforward, no-nonsense design where I can see my accounts and what's available. Now I'm paying with my Apple Watch® through Apple Pay® whenever I'm able. It speeds things up, and I don't have to worry about finding my card or typing anything in — I just flash my watch and it's done.”

Name Jesse P
Member Since 2010
Services Credit Card, Money MarketPlus Checking, Savings, Auto Loan